Application for

Solutions Architecture Manager

at Stripe

01 — The Thesis

Great SEs aren't born. They're coached. Winning teams are built on preparation, consistency, and a manager who clears the path so the team can do their best work.

I focus on the fundamentals: sharpen discovery, raise the bar on every demo, build repeatable frameworks, and create an environment where SEs grow into trusted advisors — not just technical resources.

That's how teams scale.

$0M+

TCV closed through technical engagements

0+

People equipped by AI tools I've shipped

0+

Demos delivered to enterprise buyers

0 regions

Global coverage: NAM, LATAM, EMEA, APAC, UAE

02 — The Journey

From UX design to programmatic advertising to loyalty platforms:
a career built on making complex technology accessible, and understandable.

2000–2007

The Foundation

NextLeft → FinancialAid.com → WebSideStory

I started in design and information architecture - learning how to make complex systems feel simple.

2007–2013

The Scale

Yahoo!

6.5 years cultivating technical relationships with Yahoo's largest programmatic advertisers. First taste of technical GTM.

2013–2017

The Startup Era

Tealium → Signal → Origami Logic → Salesforce

Early-stage SE work during the rise of the CDP. Learned to sell transformation, not features.

2017–2018

The Delivery Side

Bluewolf (IBM)

Shifted to implementation. Learned what happens after the deal closes—and why it matters.

2018–Present

The Leadership

Mastercard

Built and led Solutions Engineering for the Americas. Closed enterprise deals. Built AI-powered tools. Shaped the future of loyalty technology.

03 — The Work

I never stopped building. These are the things I've made to learn, solve problems, and improve how people work.

SE Workbench

From brand name to custom demo in 5 minutes.

Spearheaded development of an agentic platform that transformed how our global SE team prepares for customer engagements. Partnered with product and engineering to architect LangChain-based orchestration with an extensible MCP backend.

Loyalty CFx

Production-grade consumer experiences for enterprise demos.

Architected and led the development of a suite of fully-functioning mobile and web loyalty experiences - retail, QSR, fuel, and airline - serving as the primary entry point for platform demonstrations across our global field sales organization.

Conversational Loyalty AI

Real-time reasoning over loyalty data through natural language.

Spearheaded a proof-of-concept demonstrating the future of consumer engagement - a generative AI interface that queries live loyalty data, explains point valuations, and recommends redemption strategies. Presented to executive leadership as a vision for product roadmap.

Role-Based AI Agents

Deployed to 400+ people across the organization.

Championed and led the rollout of AI-powered assistants across Solutions, Delivery, and Product teams. Built a centralized RAG architecture supporting RFP responses, SE enablement, and knowledge management - driving measurable efficiency gains.

04 — The Vision

What I'd do as Solutions Architecture Manager at Stripe. A 90-day plan for scaling SaaS Platforms technical GTM.

This is a hypothesis, not a prescription. Real plans come from listening first.

Day 1Day 30Day 60Day 90

Objective

Earn trust with the team and understand how the business actually works.

Actions

  • 1:1s with every SA to understand strengths, motivations, and blockers
  • Ride-alongs on live deals across velocity and enterprise segments
  • Shadow cross-functional partners: AEs, CSMs, PS, TAMs, and Partners
  • Audit the current demo environments, tools, and evaluation frameworks
  • Review win/loss data and existing upsell/cross-sell pipeline
  • Map the pre-sales → post-sales handoff with Professional Services

Key Questions

  • Where are technical evaluations stalling and why?
  • What does each SA need from me to do their best work?
  • How are upsell and cross-sell opportunities surfaced today?
  • What product feedback is stuck in the field and not reaching Product?
S

Stripe-Specific

I'd focus on understanding how Connect, Billing, and Revenue Recognition are positioned to SaaS platforms—both vertical and horizontal—because that's where expansion revenue lives.

05 — Let's Talk

I'd love to be part of
what you're building.

I'm ready to discuss how my experience in AI-powered technical GTM can help Stripe scale the SaaS Platforms Solutions Architecture team.